Contact information
Contact Information
If you have any questions about your order, delivery, returns, refunds, products or our services, please contact our customer support team.
Customer Support
Store: Ace Global & Co
Email: support@aceglobal-il.co
Our support team will assist you with questions relating to:
- Order status
- Shipping and delivery
- Returns and refunds
- Product information
- Payment-related questions
- Damaged or incorrect items
- General customer service enquiries
Contacting Us About an Order
When contacting customer support regarding an existing order, please include:
- Your full name
- Order number
- Email address used when placing the order
- A brief description of your request
If your enquiry concerns a damaged or incorrect item, please include clear photographs where applicable.
Response Times
We aim to respond to customer enquiries as quickly as possible. Response times may vary during weekends, public holidays or periods of high demand.
Business Enquiries
For general or business-related enquiries, please contact us using the same email address:
Ace Global & Co
For all customer service enquiries:
Email: support@aceglobal-il.co