Terms of service
Terms of Service
These Terms of Service govern the use of the Ace Global & Co website and the purchase of products offered through our online store.
By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our services.
1. Online Store Terms
By using this website, you confirm that you are legally permitted to enter into purchases and agreements under the laws applicable to you.
You may not use our products, website or services for any unlawful or unauthorised purpose.
Any violation of these Terms may result in the suspension or termination of access to our services.
2. General Conditions
We reserve the right to refuse service to anyone where permitted by law.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the website or service without our written permission.
We may update, modify or discontinue parts of the website or service when necessary.
3. Product Information
We aim to display product descriptions, images, specifications and prices as accurately as possible.
However, colours and appearance may vary depending on your device or screen settings.
We reserve the right to:
- Update product information
- Correct errors or inaccuracies
- Change prices where appropriate
- Limit quantities available for purchase
- Discontinue products
4. Prices and Payments
All prices displayed on the website are shown in the currency indicated at checkout.
Payment must be completed using one of the payment methods available on our website.
By submitting payment details, you confirm that you are authorised to use the selected payment method.
We reserve the right to cancel or refuse orders where payment cannot be verified or where fraudulent or unauthorised activity is suspected.
5. Orders
Submitting an order does not necessarily mean that the order has been accepted.
We reserve the right to refuse or cancel an order in cases such as:
- Product unavailability
- Incorrect pricing or product information
- Payment issues
- Suspected fraud
- Technical or processing errors
If payment has already been collected for an order that we cancel, the appropriate refund will be issued.
6. Shipping and Delivery
Delivery estimates provided on our website are estimates and may be affected by circumstances outside our reasonable control.
Customers are responsible for providing complete and accurate delivery information.
Ace Global & Co is not responsible for delays caused by incorrect addresses, delivery restrictions, customs procedures where applicable, carriers or other circumstances beyond our reasonable control.
Please refer to our Shipping Policy for additional information.
7. Returns and Refunds
Returns, cancellations and refunds are handled in accordance with our Return and Refund Policy and any mandatory consumer rights that apply.
Customers should contact our support team before returning an item.
8. Accuracy of Information
We make reasonable efforts to ensure that information on our website is accurate and current.
Occasionally, information may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping or availability.
We reserve the right to correct these issues when identified.
9. Third-Party Services
Our website may use services provided by third parties, including payment processors, delivery providers, analytics platforms and other technology providers.
Your use of certain third-party services may also be subject to their own terms and policies.
We are not responsible for third-party websites that may be linked from our website.
10. Intellectual Property
All website content, including text, graphics, layouts, design elements and other materials owned or licensed by Ace Global & Co, may not be reproduced or commercially used without appropriate permission.
11. Prohibited Uses
You may not use the website:
- For unlawful purposes
- To violate applicable laws or regulations
- To infringe intellectual property rights
- To submit false or misleading information
- To transmit malware, viruses or harmful code
- To interfere with the website's security or operation
- To collect personal information about others unlawfully
- To engage in fraudulent activity
12. Disclaimer of Warranties
To the extent permitted by applicable law, the website and services are provided on an "as available" basis.
Nothing in these Terms excludes or limits rights that cannot legally be excluded under applicable consumer protection legislation.
13. Limitation of Liability
To the extent permitted by applicable law, Ace Global & Co will not be liable for indirect, incidental or consequential losses arising from the use of the website or services.
Nothing in these Terms limits liability where such limitation is prohibited by law.
14. Indemnification
You agree to indemnify Ace Global & Co against claims, losses or expenses resulting from your unlawful use of the website or your violation of these Terms, to the extent permitted by law.
15. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to remain in effect.
16. Changes to These Terms
We may update these Terms of Service periodically.
The latest version will be available on this page. Continued use of the website following an update constitutes acceptance of the revised Terms where permitted by law.
17. Governing Law
These Terms are governed by the applicable laws and consumer protection requirements relevant to the transaction and the parties involved.
Nothing in these Terms is intended to remove any mandatory rights available to customers under applicable law.
18. Contact Information
Questions about these Terms of Service can be sent to:
Ace Global & Co
Email: support@aceglobal-il.co